If so, have you tried unplugging any devices connected to the computer? Or maybe you’ve tried to restart your computer and nothing happens? At this point, you could try clicking on Ease of Access on the lower-left corner of the login screen if your mouse is working. Select Type without the keyboard (on-screen keyboard) and use the mouse to press the CTRL+ALT+DEL keyboard shortcut. Sometimes the issue is with your keyboard, which could be dead or has come loose so you can check the keyboard’s connection to the PC. If it’s a wireless keyboard, check the batteries. If you don’t get any lights coming on when pressing Caps Lock, or Num Lock, then your keyboard is most likely shot. Should none of these quick fixes work, you can go ahead and try the suggested solutions here.
What can I do if my PC is stuck on the CTRL+ALT+DEL screen?
1. Roll back graphics/video card driver
Your PC doesn’t natively know how to take advantage of all video card features. It needs a driver to do that and not just any driver – an updated one. When applying the above procedure, if the button is unavailable, that means there’s no driver to roll back to. If Windows can’t find a new driver for your graphics/video card, you can visit your computer manufacturer’s website to download the latest driver. However, there’s an even better option to take into consideration. Instead of wasting time scattering between countless graphics/video card versions, install DriverFix and let it handle this task. SPONSORED Besides solving the CTRL+ALT+DELETE issue by updating your graphics/video card, this lightweight tool will keep all your drivers updated for your PC to work properly. And if you’re not a big fan of tech changes, keep in mind that the interface is kept relatively simple, so you’ll get used to it in no time.
2. Perform a hard reset
This will be different depending on whether your computer has a removable battery or a sealed (non-removable) battery. For a removable battery computer, switch off the computer and remove any plugged devices, disconnect all externally connected peripherals, and then unplug the power adapter from the computer. For a computer with a sealed or non-removable battery, don’t try to remove it as this can void your warranty. Do the following instead:
3. Perform a startup repair
You can do this by first downloading the Windows 10 ISO and creating a media creation tool, then performing a startup repair. Once you have the installation media, do as described above.
4. Disable Fast Boot
Some users have raised concerns over the Fast Boot setting in BIOS that hinders the booting and fast loading of the desktop, creating many problems in Windows 10. You could try and disable this in your computer’s BIOS and see if it fixes the problem. Did any of these solutions help you fix the ‘computer stuck on CTRL+ALT+DELETE screen problem? Let us know by leaving a comment in the section below.
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