If you, too, are struggling with this error, this article will provide you with the necessary steps to eliminate the problem.

Why does the server terminate the connection in Live Mail?

Windows users usually attribute errors with Live Mail to network connection problems; this might be true, but the error Your server has unexpectedly terminated the connection can be caused by several other reasons. The following are some of the reasons why you may be experiencing this error:

Server problems – If bandwidth throttling is enabled on the exchange server, you run into the Your server has unexpectedly terminated the connection error.  Network connectivity – If your system has a poor Internet connection, you’ll be unable to connect to the Internet. A PC with unstable Internet would likely prevent you from accessing live mail.  Firewall blockade – Firewalls are known to restrict the functionalities of programs and features. If live mail isn’t configured to operate through the firewall, you might run into operational errors.  Insufficient bandwidth – If bandwidth throttling is enabled and there are a lot of background apps using the bandwidth, you might experience the Your server has unexpectedly terminated the connection error.  Antivirus – Antivirus software is quite strict on mail server connections. If the software determines that the connection to Live Mail is not secured, the antivirus will block the connection. 

Since we have identified the potential causes, let’s explore the possible solutions.

What can I do if the server unexpectedly terminates the connection in Live Mail?

Consider performing these preliminary checks:

Ensure you have a stable Internet connection. Terminate unnecessary background applications. Restart the Windows Live Mail application.

If the above checks didn’t resolve the error, try the following solutions.

1. Temporarily disable Firewall protection

Turning off firewall protection should be temporary. Ensure you re-enable it immediately after you’ve tested the Live Mail app.  Alternatively, you can reconfigure firewall activation rules to enable the live mail function properly. If you are using a third-party tool and disabling it works, check out the best firewalls for Windows and get rid of such errors forever.

2. Disable Bandwidth Throttling on Exchange Server

While you are on the subject, find out how to increase bandwidth in Windows. 

3. Reconfigure the Live Mail Account

The Windows Live Mail app is usually flawless, and you can easily fix things when getting the Your server has unexpectedly terminated the connection error. Also, before you leave, do not forget to check how to download Live Mail on your PC without hassles. If you encounter other issues with Windows Live Mail, do let us know in the comments below.

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